Frequently Asked Questions
Everything you need to know about shopping for your little one.
What is your shipping policy for baby gifts?
We offer standard shipping within 3-5 business days and expedited options for last-minute gifts. Free shipping is available on all orders over $75.
Can I return an item if it doesn't fit?
Yes, we offer a 30-day return policy for unwashed and unworn items with original tags attached. Please note that personalized items are final sale.
Are your products safe for newborns?
Absolutely. All Elegant Baby products undergo rigorous safety testing and are made from high-quality, non-toxic materials designed for sensitive skin.
Do you offer gift wrapping services?
Yes, we specialize in beautiful presentation. You can select our signature gift box option at checkout, which includes a hand-written note.
How do I care for my knit blankets and apparel?
To maintain the softness and quality of our knits, we recommend machine washing on a cold, gentle cycle and laying flat to dry.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Shop Pay.